FAQs - Addibray
Hello, there! This is our FAQs page! We’ve answered some of the most common questions to help make your shopping experience easier. If you don’t find the answer you’re looking for, feel free to contact us at hello@addibray.com.
Affiliates/Influencers
Absolutely, you can read all about our program by clicking here.
Shipping
Orders are processed and shipped within 1-3 business days for everything except graphics. Graphics are processed and shipped in 3-5 business days. You will receive a shipping confirmation email with tracking information once your order is on its way.
Standard shipping usually takes 2-7 business days. Shipping times may vary based on your location.
We prioritize fast shipping for our customers! To ensure quick delivery, your order may sometimes ship in multiple packages, as we operate from several warehouses within the United States. Don't worry, you'll only be charged for shipping once, regardless of how many packages your order arrives in!
At this time, we only ship within the United States. Stay tuned for updates on international shipping!
Yes, we do! You can read our complete shipping policy by clicking here.
Returns & Exchanges
We accept returns within 30 days of receipt. Visit our Returns & Exchanges policy here for more details.
Orders & Payments
Once an order is placed, it begins processing immediately to ensure fast delivery. Because of this, we are unable to make changes or cancellations. However, once you receive your order, if you're not completely satisfied, please refer to our Returns & Exchanges policy here.
Once your order has shipped, you will receive a confirmation email with tracking information. You can use the link in the email or log into your Addibray account to check your order status. You can also download the Shop app and track your order that way!
We accept all major credit cards (Visa, Mastercard, American Express, Discover and more), PayPal, and other secure payment options like Shop Pay, Afterpay, Apple Pay, Google Pay, and Amazon.
Sizing & Product Information
We offer a wide range of sizes from Small to 3XL for clothing and jeans in sizes from 0 to 24W. Check the product pages for specific sizing details and fit guides.
For the best results, machine wash in cold water with like colors and tumble dry on low or air dry. The owner (Cristy) has worn boutique clothing for over 20 years and she fully believes in this method for clothes to last many of years!
Gift Cards & Special Offers
Yes! We offer digital gift cards in various denominations. You can purchase them directly from our website here.
During checkout, simply enter your promo code in the designated box and click “Apply.” The discount will be automatically applied to your order.
Social Media
We would love for you to follow us on social media! You can find links to our social media here.
Customer Support
You can reach us by email at hello@addibray.com, or you can fill out the form on our Contact Us page located at the top of our website or at the bottom in the footer. We typically respond within 1-2 business days.
Thank you for choosing Addibray! We’re here to make your shopping experience the best it can be.